Online Store Terms and Conditions

1.      General

1.1    These General Terms and Conditions govern the use of this online shop and related services (“Service”) made available by Hytest Ltd, Joukahaisenkatu 6, 20520 Turku Finland, Business Identity Number 0956538-2 (“Hytest”) and shall apply to the sale and purchase of all products delivered by Hytest to its clients (“You or Client”) through or by utilizing the Service.

1.2    By accessing the Service and/or using it and/or clicking an “accept” button or a logical equivalent, the Client accepts and undertakes to be bound by these General Terms and Conditions. If You do not accept these General Terms and Conditions, do not proceed with the registration and do not access and/or use the Service.

1.3    These General Terms and Conditions shall enter into force on 1 of February 2014 and shall be valid until further notice. Hytest is entitled to amend these General Terms and Conditions from time to time. Hytest will notify You of any changes. Your continued use of the Service after such notice shall be deemed an acceptance of any changes.

1.4    Should an individual term(s) of the General Terms and Conditions be invalid, illegal or unenforceable, such term(s) shall be enforced to the fullest extent permitted by applicable law, and the validity, legality and enforceability of the remaining terms shall not in any way be affected or impaired thereby.

2.      License and Access to the Service

2.1    Subject to Your acceptance of and compliance with these General Terms and Conditions, Hytest grants You solely a personal, non-exclusive, non-transferable, revocable license to use and access to the Service solely for the purpose as described herein. Except as specifically allowed in these General Terms and Conditions, You are not entitled to use, copy, store, modify, transfer, distribute or otherwise make publicly available your account, the Service, a part thereof or the material contained therein in in any other way than expressly stated below. Your use of the Service is subject to these General Terms and Conditions and any reasonable instructions provided by Hytest from time to time.

2.2    Hytest has provided You with a personal username and password to the Service. You must keep the username and password required for the use of the Service secret and not disclose them to any third parties. You are responsible for the use of the Service under Your username and password and You agree to notify Hytest without delay should the password become known to a third party or should he/she suspect any misuse of the username or password.

2.3    Hytest has the right to prevent Your access to the Service, if Hytest suspects that You are misusing the Service or burdening the Service in an exceptional manner. Hytest may give a notice to You without an undue delay of the reasons of why the access is prevented.

2.4    Hytest has the right to freely amend the Service and Hytest has the right to provide the Service in the manner it deems appropriate. Hytest aims to notify possible substantial amendments relating to the Service in advance within a reasonable time on the Service. Technical amendments, such as updates in the equipment or software, will not be separately notified. Hytest has the right to suspend the production of the Service, if this is necessary for technical modifications or renewals thereof or due to general installation, modification or maintenance work of the network or where laws, decrees, or orders, guidelines or statements of the authorities or recommendations of organizations within the field require such action. Hytest aims to ensure that the suspension does not continue for an unnecessarily long time and that the detriments resulting from it remain to a minimum. Hytest aims to notify any suspensions in advance on the Service.

3.      Ordering, Terms of Delivery and Inspection

3.1    All orders for the products through this Service shall be placed in the form of an electronic purchase order made available in the Service. All orders are binding on the Client for ninety (90) days, during which period Hytest may issue a written final order confirmation in accordance with these General Terms and Conditions. Client agrees not to reschedule or cancel orders. All orders placed with Hytest shall only become binding on Hytest and the contract shall be deemed concluded after written confirmation or upon delivery of the products by Hytest to Client (“Contract”). An acknowledgement of order receipt from Hytest is not an order confirmation. Any orders are subject to confirmation and no additional or different provisions proposed by Client will apply, unless expressly agreed to in writing by Hytest.

3.2    The products, as well as prices, specifications, quantities, delivery times and other relevant issues related to the products shall be defined in each Contract. The product shall fulfil the requirements and characteristics set forth in the Contract and comply with the applicable law and regulations issued by authorities.

3.3    Hytest may at its discretion require an advance payment from Client from time to time. Hytest may withhold delivery of the ordered product, if Client is in delay with any payment.

3.4    Unless otherwise agreed in writing, the terms of delivery for the products shall be Ex Works, Turku (Incoterms 2010). All shipments shall be via Federal Express or other similar courier, arranged by Hytest, all charges paid by Client.

3.5    Time of delivery is indicated in the Contract as accurately as possible. However, delivery times are estimates only. Hytest shall promptly inform Client in writing of any expected delay of the delivery, the reasons and effects thereof as well as the estimated new delivery time if possible. Hytest shall not be liable for any loss or damage incurred by Client due to Hytest’s failure to meet the delivery times.

3.6    Client shall perform an inspection and quality control of each shipment without delay and latest within fourteen (14) days from the date of the delivery. Client shall without delay inform Hytest in writing of all defects; errors and deficiencies (“Defects”) detected in the delivery and shall identify such Defects in sufficient detail.

3.7    Defects, which do not substantially interfere with the use of the product, shall not prevent the acceptance of the delivery.

3.8    The delivery shall be deemed to be accepted, (a) when Hytest has demonstrated that it has corrected all Defects reported by Client in writing which prevented earlier acceptance; or (b) if Client has not presented a written complaint regarding a Defect which prevents acceptance. The criteria mentioned above in this section 3.8 shall not be applied in the acceptance of partial delivery to the extent a Defect in a partial delivery could not have reasonably been noticed prior to the acceptance testing of a later delivered partial delivery.

3.9    Where any valid claim with respect to any of the Contract products based on any Defect in the quality or condition of the Contract products or their failure to meet specification is notified to Hytest in accordance with these General Terms and Conditions, Hytest shall be entitled to replace the defective Contract products (or the part in question) free of charge or at Hytest’s sole discretion, refund to the Client the price of the defective Contract products, but the Supplier shall have no further liability to the Client.

3.10  This section 3 states the entire liability and obligations of Hytest and the sole and exclusive remedy of Client with respect to any alleged or actual Defect in the delivery.

4.      Title, Risk of Loss and Intellectual Property Rights

4.1    The title to the acquired product shall pass to Client upon payment of the purchase price in full to Hytest’s designated bank account.

4.2    All risk of loss or damage to the product shall pass to Client in accordance with the terms of delivery specified in section

4.3    Hytest (or its licensors) shall own all rights in and to the products, including any copyright, patent, trademark, design right, trade secret and any other intellectual property rights whether or not capable of registration. For the sake of safeguarding the product safety of the products, Client shall not modify, alter, translate, reverse engineer, decompile, disassemble or attempt to discover the scientific structure of the products, or use the product in an application or environment for which it was not intended or not contemplated to, unless otherwise authorized by Hytest in writing.

5.      Prices; Terms of Payment

5.1    The prices for the products in force from time to time are specified in the Service and the prices are in Euros, unless otherwise agreed by the parties in writing. The prices set forth in Service are subject to change at any time without prior notice.

5.2    The prices specified in the accepted order are net prices. Value added tax, any taxes, duty of any kind, export/import costs and other levies or delivery costs are not included in the prices and shall be charged separately. If the amount of value added tax or other public charges determined by the authorities or their collection basis change due to changes in regulations or taxation practice, the prices of the products shall be revised correspondingly.

5.3    Hytest shall invoice for the products upon delivery. The terms of payment are thirty (30) days net from the date the invoice was sent. Interest on delayed payments shall be charged at sixteen (16) per cent per annum. Each invoice will be deemed accepted within seven (7) days after the invoice date, unless Client has advised Hytest in writing by such date of any errors in respect of the relevant invoice.

6.      Substituting Products

6.1    Hytest may without the consent of Client replace the product specified in the Contract by other product. Such substituting product shall meet the functional features, specifications and other requirements of the original product set forth in the Contract.

7.      Infringement of Intellectual Property Rights

7.1    Hytest shall, at its own expense defend the Client against proceedings presented against the Client that a product infringes third party intellectual property rights in the agreed country of delivery or use provided that the Client promptly notifies Hytest in writing of such presented claims and permits Hytest to defend or settle the claims on behalf to the Client and gives to Hytest, at the request of Hytest, all necessary information and assistance available and the necessary authorisations. Hytest shall pay all damages finally awarded in a trial or agreed to be paid to a third party if the Client has acted in accordance with the foregoing.

7.2    Hytest shall, however, not be liable if the claim (a) is asserted by a company, which exercises control over Client or which is controlled by Client in the way control is defined in the Accounting Act; (b) results from alteration of the product by Client or from compliance with Client’s instructions; (c) results from the use of the product in combination with any product not supplied by Hytest or (d) could have been avoided by the use of a released and equivalent product offered for use by Hytest without separate charge.

7.3    This section 7 states the entire liability and obligations of Hytest and the sole and exclusive remedy of Client and its customers with respect to any alleged or actual infringement of intellectual property right(s).

8.      Confidentiality

8.1    Each party shall keep in confidence all material and information received from the other party and marked as confidential or which should be understood to be confidential, and may not use such material or information for any other purposes than those set forth in the agreement. The confidentiality obligation shall, however, not be applied to material and information, (a) which is generally available or otherwise public; (b) which the party has received from a third party without any obligation of confidentiality; (c) which was in the possession of the receiving party prior to receipt of the same from the other party without any obligation of confidentiality related thereto; or (d) which a party has independently developed without using material or information received from the other party.

8.2    Each party shall promptly cease using confidential material and information received from the other party and, unless the parties separately agree on destruction of such material, return the material in question (including all copies thereof), when the agreement has terminated or when the party no longer needs the material or information in question for the purpose stated in the agreement.  Each party shall, however, be entitled to retain the copies required by law or regulations.

8.3    The rights and responsibilities under this section 8 shall survive the termination or cancellation of the agreement.

9.      Force Majeure

9.1    Neither party shall be liable for delays and damages caused by an impediment beyond his control, which he could not have reasonably taken into account at the time of the conclusion of the agreement, and whose consequences he could not reasonably have avoided or overcome.  Strike, lockout, boycott and other industrial action shall constitute a force majeure event also when the party concerned is the target or a party to such an action.

9.2    A force majeure event suffered by a subcontractor of a party shall also discharge such party from liability, if subcontracting from other source cannot be made without unreasonable costs or significant loss of time.

9.3    Either party shall without delay inform the other party of a force majeure event in writing. The party shall correspondingly inform the other party of the termination of the force majeure event.

10.    Product Liability

10.1  Client shall use the product literature and the technical and scientific documentation which Hytest delivers to Client. Hytest shall indemnify and hold Client harmless against damages finally awarded in actions against Client and instituted by third parties under the applicable product liability legislation in force designated country to the extent such awarded damages concern liability for defective products or negligence of Hytest in respect of damage to private property other than product or death or personal injury and which awarded damages have arisen from a defect subsisting in a product at the time of its delivery to Client.

10.2  This section 10 states the entire liability and obligations of Hytest and the sole and exclusive remedy of Client and its customers for any product liability claims.

11.    Disclaimer of Warranties

11.1  To the fullest extent permitted by applicable law, Hytest disclaims all promises, representations and warranties with respect to Contract product, including without limitation implied warranties of merchantability, satisfactory quality and fitness for a particular purpose, even if Hytest has been advised of the possibility of such damages.

12.    Damages; Limitations of Liability

12.1 Hytest’s liability based on the delivery of the products subject to these terms and conditions for direct expenses and damages caused by breach of Contract shall not exceed fifteen (15) per cent of the price of the products which are the subject matter of the claim.

12.2  Neither Party shall be liable to the other Party for any indirect, incidental, special, punitive or consequential loss or damage, including but not limited to loss of profits or revenue, loss of use, loss of customership, loss of goodwill, cost of capital or investment, damage caused due to decrease or interruption in production or turnover whether arising under these terms and conditions, tort, or any other theory of liability, or otherwise.

12.3  The limitations of liability shall not apply to damages caused by wilful conduct or gross negligence or breach of confidentiality provisions in section 8.

13.    Applicable Law; Settlement of Disputes

13.1  This agreement shall be governed by the laws of Finland. The United Nations Convention on Contracts for the International Sale of Goods done at Vienna April 11, 1980 is excluded.

13.2  In the event of any controversy, claim, or dispute arising out of or relation to any provisions of these general terms, the parties shall try to settle those conflicts amicably between themselves within ninety (90) days of either party’s request for amicable settlement negotiations. Should the parties fail to reach a settlement, the matter in dispute shall be finally and exclusively settled by arbitration under the Rules of the Arbitration board of the Finnish Central Chamber of Commerce. The Arbitral tribunal shall be composed of a sole arbitrator and the place of arbitration shall be Turku, Finland. The language to be used in arbitral proceedings shall be English.

13.3  The parties have nevertheless right to claim for outstanding receivables under these terms and conditions at the district court of Hytest’s domicile.

Contact register description can be found here.


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